Nathalie Jonkers
User Experience Researcher
About me
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Work
.MUTUAL
User Experience Researcher
2016 - Current
.MUTUAL is a Telenor Group internal startup, selected as part of the Ignite Incubator program. .MUTUAL is a third-party system to verify identities for trusted personal and business transactions and interactions online. As a user experience researcher I collect user data by applying ethnographic methods, perform data analysis and provide insights to .Mutual to design an end user service.
Innovation Effect AS Skills2Grow`s development project for Junglemap AS
User researcher
2016 - 2016
Developed Junglemap's digital learning platform for the business market. Performed depth interviews with Junglemap users. Qualitative analysis led to design recommendations for a new prototype. Delivered specific UX recommendations around how Junglemap could optimise and ensure a high standard on their platform.
IGO-POST bv
Academic internship - Internal Cultural Analyst
2015 - 2015
Performed and analyzed depth interviews and focus groups for sales employees at three IGO-POST sales offices in the Netherlands, Germany and Denmark. Insights from the empirical analysis were gathered in a report where I made proposals for improvement. The report and my proposals were presented to the directors and all the department managers in the head office of IGO-POST.
Education
University of Copenhagen
Master of Arts in Applied Cultural Analysis, Humanities
2014 - 2016
An M.A in Applied Cultural Analysis focuses on using qualitative methods to see how people through their daily actions must be understood and can contribute to bring about change and innovation in society. We present new and sustainable insights in a tangible way to specific clients who work in different sectors.
NTNU
B.A in Social Anthropology, Social Sciences
2011 - 2014
In-depth competence in qualitative ethnographic methods. Thorough understanding of theoretical and historical developments in Anthropology. Insights into social, political, cultural and economical processes and change in societies.
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    Age

    25

    Location

    Oslo, Norway

    Roles

    Other
    Project management
    Designer
    Product management
    Business Development

    Tags

    User Experience Research
    Project management
    Data analysis
    UX
    Teamwork
    Norwegian
    English
    Dutch
    Usability testing
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