.MUTUAL is a Telenor Group internal startup, selected as part of the Ignite Incubator program. .MUTUAL is a third-party system to verify identities for trusted personal and business transactions and interactions online.
As a user experience researcher I collect user data by applying ethnographic methods, perform data analysis and provide insights to .Mutual to design an end user service.
Developed Junglemap's digital learning platform for the business market.
Performed depth interviews with Junglemap users.
Qualitative analysis led to design recommendations for a new prototype.
Delivered specific UX recommendations around how Junglemap could optimise and ensure a high standard on their platform.
IGO-POST bvAcademic internship - Internal Cultural Analyst2015 - 2015
Performed and analyzed depth interviews and focus groups for sales employees at three IGO-POST sales offices in the Netherlands, Germany and Denmark.
Insights from the empirical analysis were gathered in a report where I made proposals for improvement. The report and my proposals were presented to the directors and all the department managers in the head office of IGO-POST.
An M.A in Applied Cultural Analysis focuses on using qualitative methods to see how people through their daily actions must be understood and can contribute to bring about change and innovation in society. We present new and sustainable insights in a tangible way to specific clients who work in different sectors.
NTNUB.A in Social Anthropology, Social Sciences2011 - 2014
In-depth competence in qualitative ethnographic methods.
Thorough understanding of theoretical and historical developments in Anthropology.
Insights into social, political, cultural and economical processes and change in societies.