About"I am passionate person by customer experience. I love to work with customers and help companies to grow by building long term relationship with their customer. I would describe myself as a dynamic person with intercultural skills and empathy. "
Orange Business ServicesBusiness Developer2012 - Current
- Reporting - Competition, commercial and technologic research - Provide the digital cross channel proposal value customer journey from Orange Business Services to customers - Provide the retail customer journey - Development of a smartphone and tablet application regarding customers interactions with brands - Contribute at the internationalisation of the department Business development customer journey - Animate the business development community on the social network Jive (one of the main professional social network allowing companies to increase their productivity by 25%) Source McKinsey - Create the first internal/external community with the top management from Leroy Merlin on Vibe (Jive by Orange ) - Represent the company during some of the main events from the industry - Lead workshops and trainings to customers or/and colleagues
Business school Sup de V (Paris)Master degree in trade and business , 2012 - 2014
Business school company with international partnerships and professors that are all of them professionals