About
Experience
Zamil New Delhi Infrastructure Pvt. LtdEngineer (Shift Lead)2011 - 2013
1. Worked as 2G and 3G as corrective maintenance and preventive maintenance Engineer. 2. Telecom NOC Engineer (Shift Lead) Responsibilities: - 2G and 3G Fault Management. - Alarm monitoring using Telecom software. - Triage outages/issues and resolve successfully by meeting SLA agreements in place. - Effectively prioritized BSS incidents based on service and impact on subscribers. - Responsible for the technical coaching and mentoring the shift members concerning the day to day service. - Responsible for customer's (Vendor and Operator) concern on special and day to day resolution process. - Escalate outages/issues to Supervisors /Managers / Engineers by following established SOPs. - Supporting Site Engineers and Technicians for escalation procedures.
Education
University of AgderM.Sc., Information and Communication Technology2013 - 2016
The two year master program includes several research based project works and thesis work. I specialized in radio mobile communication. The program help me to analyze the problems not only by research perspective but also by industrial perspective.
Pokhara University, NepalBachelor, Electronics and Communication Engineering2006 - 2010
During those four years, I acquired the knowledge and skills to analysis and design hardware system. Also I utilized those years in understanding advanced communication technology and help me to decide career in radio communication/ telecommunications.