Mila Damyanoska
Communication and community management/PR/Customer service
About me
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As a result of a blended education and work experience abroad, I pursue a strong international outlook, which gives me unique angle in multiple areas and creative problem-solving skills to many challenges.

I possess a solid experience in:

- Community management (advocating brands and causes on social networks, strengthening brand awareness and connecting with potential ‘buyers’/supporters)

- Strategic communication management (internal and external communication, change management)

- Project and event coordination (initiation, support, communication and close follow up)

- Customer support (maintaining working relationships with clients to the best mutual satisfaction)

- Case management (administering CRM data, collecting information, verifying and structuring)

- Content development (producing high-quality promotional content, proofreading, formatting)

- Administrative and office support (team-assistance, preparing correspondence, calendar planning, being resourceful at any time)

- Translation and interpretation (from English and Danish to 5 Balkan languages and vice versa)


I am...

* Skillful and multilingual communicator achieving defined goals

* Critical thinker who asks questions for practical optimization

* Someone who thrives working in a team, but can flourish when working independently

* A supportive colleague and positive minded collaborator :)


Work
European Youth Press
Communications officer - remote position
2016 - Current
- direct assistance to the executive board in executing the internal and external communication on organizational level - enhancing the overall communication strategy with new objectives and ideas (defining goals and means to reach them; monitoring the process; analysing the outcomes) - analysing the communication success on online platforms (reviewing analytics and turning them into tools for improvement) - managing the social media channels (content preparation, agenda management, updates to the monthly newsletter, events promotion) - coordinating the establishment of (new) press and media partnerships/networks - liasion between external stakeholders and general audience via e-mail correspondence - communications support on project managers work on ongoing media projects
Cafebabel ENG
Freelance journalist
2016 - Current
Freelancing as a journalist and online contributor to the first pan-European magazine. - covering topics on democracy and human rights in the Balkans - writing up news and opinion articles on Scandinavian welfare policy and culture
aPureBase
Project-data assistant
2015 - 2016
- verified, actualized, structured and analyzed collected data from 5 Balkan countries - assisted in creating content for market access activities - monitored and coordinated project tasks for data suppliers in the Balkans - handled client issues and organized client meetings - trained new employees on using internal master data management system - reported directly to the CEO and Nordic director (weekly recaps and written reports)
University of Southern Denmark
Academic tutor
2014 - 2015
- planned and organized the introduction days for international students at the Welfare studies master program including: budget planning, agenda setting, and venue preparation - coordinated the overall organization for the first ESPAnet conference in Social science research, gathering 300 researchers from all over the world at SDU (preparing welcome-in materials, coordinating activities on the venue, contact point for conference participants, assurance that activities run up to schedule)
AIESEC Denmark
Communications volunteer
2013 - 2014
- planned and conducted marketing analysis for Global Citizen (voluntary internship program) - coordinated social media campaigns for Global Talent (professional internship program) - performed overall event organization for business-to-students events (prepared promotion - materials: pamphlets and brochures; created social media strategy to boost publicity; reached out to speakers; created events’ agendas; organized overall venue setting)
Education
University of Southern Denmark
M.Sc., Comparative public policy
2013 - 2016
Focus: Research methods, comparative policy analysis, policy building Thesis: Qualitative examination of the effects of Danish integration policy over the labor market outcomes of non-western immigrants in Denmark (Grade: 10)
SEE University - Skopje
B.A., Communication Sciences
2011 - 2013
Focus: Journalism, PR, Multimedia, Organizational and business communication Achievement with honors for outstanding academic and extra-curricular results
Information

Age

25

Location

Oslo, Norway

Roles

Marketing
Project management
PR & Content
Other

Tags

Content development
Reporting
Translation
Copywriting
Qualitative analysis
Social Media management
Project coordination
Hoot Suite
Share Point
InDesign
Multilingual
SEO
Proofreading
Editing
Blogging