AboutSenior Customer Experience Director with 18 years experience Multi Platform Customer Experience Strategy & Design. I have led and managed world class, programmes of work delivering digital solutions across public and private sectors. Specialising in Customer Experience Strategy, Experience Architecture, Interface design, Information architecture, implementation methodology & best practice. I manage large teams to deliver solutions across multiple channels ranging from enterprise platform development, CRM, blockchain technology through to social strategy, mobile and interactive TV.
Experience
Deutsche BankDirector - European Innovation Lead2014 - Current

SymposiumDirector2006 - Current