About"Senior Customer Experience Director with 18 years experience Multi Platform Customer Experience Strategy & Design. I have led and managed world class, programmes of work delivering digital solutions across public and private sectors. \n\nSpecialising in Customer Experience Strategy, Experience Architecture, Interface design, Information architecture, implementation methodology & best practice. \n\nI manage large teams to deliver solutions across multiple channels ranging from enterprise platform development, CRM, blockchain technology through to social strategy, mobile and interactive TV.\n"
Experience
Deutsche BankDirector - European Innovation Lead2014 - Current

SymposiumDirector2006 - Current