Skills
Digital Communication
Social media manager
Public Relations
Customer Service
Project Management
Event Planning
Attachments
RESUM%C3%89.pdf
About"

www.brendaanneo.se 

\n
I am an experienced digital marketing and communications professional. My greatest accomplishment is working with Swedish entrepreneurs to boost their online presence and position their brand so they can reach their target audience and increase revenue. I want to work for an organization where I can utilize my skills and experience to help them realize their short and long-term goals.

I have a Bachelor's degree in Public Relations, a Master's in Media and Communication from Stockholm University, and currently taking a course in Integrated Marketing Communication with a specific focus on brand marketing and communication strategy.

"
Experience
TruecallerTranslator2015 - Current
I conduct market research for Truecaller's African market and translate copy from English to Swahili for CRM, Marketing and PR.
FreelanceMarketing and Communication Consultant2016 - Current
I am a consultant in digital marketing and communication, as well as overall management of projects for Start-ups in Stockholm. This includes planning, designing and implementing marketing and communication strategies; developing strategic marketing campaigns for targeted audiences and overall communication plans.
Impact Hub StockholmHead of Marketing and Communication.2015 - 2016
I was in charge of all digital marketing and communications, which included developing and implementing marketing and communication strategies and campaigns, writing business blogs, creating content, visual design, external relations (representing the company and creating partnerships), event organising & hosting, and PR writing (press releases, copywriting, proof-reading, editing, crisis management, etc.) I also assisted with the management of business programs and workshops.
AIESECExternal Relations Manager2014 - 2015
I managed all organizational projects; marketing; event management and organizing; press and media management, project management, and coordinated all external communication including forming partnerships.
Qatar AirwaysSenior Marketing Agent- Discover Qatar project.2013 - 2014
Discover Qatar is a branch of the 'Qatar Airways Holidays'​ department whose main responsibility is to facilitate the development of Qatar as a tourist destination. My duties included: • Marketing Qatar as a tourist destination to the airline's passengers. • Facilitating the Stopover project. • Managing the "Doha city tours project" sponsored by the Qatar Tourism Authority.
Qatar AirwaysCustomer Service Representative2011 - 2013
Delivering five-star service to customers at the airport terminal by helping to create a stress-free environment for them whilst travelling with Qatar Airways. This included constant liaison with the check-in desks and boarding gates, and attending to customers' complaints and feedback at the Transfer desk, such as flight delays and disruptions.
Education
Stockholm UniversityMaster's in Media and Communication Studies, 2014 - 2016

Course in Social Entrepreneurship; worked in a group where we came up with a social enterprise as part of the final project of the course.
Daystar UniversityBachelor of Arts in Communication, 2007 - 2011
I majored in Public Relations; and did a minor in Community Development