it support
social media
project management
microsoft office
team leadership
digital media
customer service

Dedicated and proactive Project Manager with 5 years of extensive experience in managing large scale projects from the initial requirements-gathering phase to completion. Consistently receive positive feedback from supervisors and co-workers following exceptional ability to lead projects to fruition in a time-efficient manner. During my hands-on experience from large multinational (Retail, FMCG) and medium-sized companies I developed strong communication, leadership and collaboration skills evolved through my interaction with stakeholders. My background includes a BSc in Electronics Engineering, a successfully completed exchange program in DTU and for the past 10 years, I acquired professional experience in project management (Agile and Waterfall), business intelligence (Power BI, Tableau, Python) and marketing (designed and implemented more than 500 online and offline marketing campaigns).

ForexAnalytix LLCOutsource Project Manager 2018 - 2018
- Led the design and implementation of ForexAnalytix mobile and tablet fintech applications and increased customer satisfaction by 210%.
JustBring ApS Chief Marketing Officer 2018 - 2018
- Successfully established community engagement through content marketing, which resulted in a quick growth with over 30% retention rate. - Communicating results to the CEO. - Created effective content strategy with high engagement and user retention rate. - Established a social media KPI (Key Performance Indicators) metrics to determine the ROI (Return on investment) of efforts. - Created a social paid strategy, which included high performing campaigns with 5% CTR (Click-through rate). - Launched a competition that received almost 500 entries in its first week. - Improved website traffic by performing analysis utilizing Google Analytics and Microsoft Power BI. - Administered all business marketing operations and advertisement campaigns that generated 25% increase in web traffic in 4 months. - Monitored all corporate social media accounts to ensure positive online presence using Facebook for Business and YouTube that connected over 3,000 audiences within 3 months. - Organized and maintained all digital multimedia content using Google Drive and Dropbox.
Efuma ApSAccount Manager 2018 - 2018
- Designed and executed marketing strategies from idea to launch that boosted sales 35%. - Portfolio management (Increased sales by 210% by renegotiating 25% of Greek, Cyprus and Bulgarian key account contracts).
Efuma ApSIT Project Manager and Account Manager 2018 - 2018
- Led website redesign that boosted traffic 113% and increased web leads by 148% in 3 months (managed 2 developers and 1 designer). - Analyzed big data with Magento, Microsoft Power BI and Tableau BI. Got experience in data collection, data analysis and reporting to the management team. - Designed and implemented a tool to generate manuals for products with automatic language translation and image alignment to help Efuma align with the government regulations and customer needs. This boosted sales by 135%. - Designed and implemented an IT solution to optimize frontend and backend images with a balance in quality and file size.
ZingyLand SA General Manager 2013 - 2016
- Worked closely with various internal and external teams (developers, designers, illustrators, animators, sound specialists, children psychologists, authors, translators, voice over experts) to create the content - Developed tracked and improved the landing page. - Performed analysis utilizing Google Analytics and Microsoft Power BI that improved the website traffic by 165%. - Gathered metrics on campaign and collateral material for search optimization. - Coordinated the marketing team on creative campaigns and programmatic buying to support digital cross-promotion efforts, including email campaigns, Facebook promotions, outreach and marketing initiatives for an improved end-user experience. - Worked on global, integrated digital marketing campaigns. - Developed and executed major Facebook, Twitter, YouTube and web campaigns within budget and scope of online objectives. - Tracked and analyzed social and web data to choreograph and optimize targeted social campaigns, as well as assign ROI-driven metrics to each campaign. Awards: - Won the competition for “Best Family Application 2014” awarded by InfoCom World Conference (500 competitors). - Won the competition for "Match and Develop a Start-up 2015" awarded by the National Bank of Greece (400 competitors).
AdeccoIT Project Manager Consultant 2015 - 2016
I managed a very complex IT project for the leading retail company in Greece, Public/RetailWorld SA, capable of collecting, storing, analyzing big data and reporting in order to provide business intelligence insights for targeted marketing. Part of my role was to manage the stakeholders and the external and internal teams, guaranteeing overall quality assurance and the collection, storing, analysis and creation of reports with more than 500k data. Awards: - 1 Platinum for Best Use of Social Media (Social Media Awards 2016) (500 competitors). - 1 Gold for Best User Generated Content (Social Media Awards 2016) (500 competitors).
Woomio ApSHead of Sales 2016 - 2016
- Introduced and deployed Hubspot CRM to Woomio's team for sales management that saved the company over $30000 monthly. - Managed and trained 3 sales interns on sales strategy, customer service, Hubspot CRM and all digital aspects and pricing. - Provided administrative support for the marketing department.
Sales Promotion Center Sales and Marketing Representative 2007 - 2013
During my studies, I worked for Sales Promotion Center as in-store marketing and sales representative. I was also tracking my performance and I was reporting to my manager. Among the customers where Philip Morris, Microsoft, Hewlett Packard and Nokia. My general knowledge of IT helped me become one of the best sales representatives.
Bakers Digital CommunicationAssistant Manager 2013 - 2013
I successfully completed my internship with excellent feedback from my supervisor. - Overseeing day to day administration tasks. - Low-level communication with stakeholders.
Technological Educational Institute of AthensBachelors in Electronics, Electrical Engineering and Computer Science, Electronics, Electrical Engineering, Computer Science2007 - 2016

DTUExchange Programme, Electronics and Computer Science2012 - 2012
Courses : - Artificial Intelligence - C++ for Java Programmers - Linux Networking and Security - Network Security